Download Equiti Gold

Equiti Gold accounts are free however some charges for services will apply. As part of this new offering, Equiti Gold will charge nominal fees for Brokerage, Handling and Storage on all orders. A Physical Redemption Fee will be applicable in the event you request redemption and delivery of physical gold.

Once you’ve set up your Equiti Gold profile, login to the app and tap ‘Wallet' at the bottom of your navigation screen if it doesn’t load instantly.

Tap ‘Deposit’ at the top left of your screen or tap ‘Add money’ under the ‘Funds' and ‘Money wallet’ section to make a deposit. Next you’ll need to select your payment method, then enter your deposit amount and currency. Tap ‘Continue’ and follow the instructions on the next screen.

Important note: Please make sure that your billing details match the address you have entered in your profile details.

Please contact our Support team if you are having any difficulties with your deposit attempt via gold@equiti.com or +971 4457 9800 (calling charges may apply internationally).

Login to the Equiti Gold app and tap ‘Wallet’ then ‘Withdrawal’ to request funds to be sent to your linked payment provider. Please note that funds can only be returned to the original source of deposit.

Withdrawal requests are typically processed instantly, but please note that some transfers may take up to 15 working days to appear in your payment provider’s account. You can confirm that your withdrawal has been accepted by checking your Equiti Gold account balance.

Please contact our Support team if you are having any difficulties with your withdrawal request via gold@equiti.com or +971 4457 9800 (calling charges may apply internationally).

If you’d like to reach Equiti Gold’s Support team, please email us at gold@equiti.com or call us at +97144579800, international calling fees may apply if you are trying to reach us from outside of the UAE.